We love the staff and check in process. They let us check in early, which made a big difference for our trip. We requested our two rooms be close together and they were right next door to each other! Loved seeing the cute dogs around the property. We also slept well. The pool area is great and the yacht rock playlist was on point.
Courtney
maio de 2024
Will definitely book again. This resort has such a beautiful view of the mountain and is central to Downtown, so many shops and places to eat just a walk away. The receptionist that checked us in could not have been more kind and accommodating! And I believe his name was Israel. We did run into a bit of an issue with the room we got at first as when we booked it on a third-party site it didn't show us examples of the view or what the Garden or Pool view was, and we were hoping to get a room close to the pool. However, Israel made the switch for us all with a smile and an amazing attitude. The rest of our stay went very well. We enjoyed the pool a lot. During this time, the heat is scorching hot, but the pool's temperature was very cool, there's plenty of space to lounge by the pool side as well. It was a very good time. There's a gym and a Spa here as well but due to the duration of our stay, I couldn't take advantage of either but next time I definitely will. Another thing I liked was that in the lobby by the front desk they have a nice little mini mart with drinks, snacks and food, which came in handy and was very convenient. For the rooms, they're stocked with a fridge and a microwave which was a great thing for us. I had no problem with the shower, or amenities.
Samantha
setembro de 2024
Clean rooms with easy access to the street but lots of privacy with keycard-locked gates and fences. The pool is decently sized and really deep on the far end (9 feet) which is great for swimmers. I stayed there on Labor Day weekend (peak travel time) and it did not feel crowded or excessively busy. The location is really great for walking around the strip for shopping and partying.
Andrew
setembro de 2024
Grounds and pool very nice. Walking distance to so much downtown entertainment. Room was comfortable and having door/patio doors opened created a nice breezy spot to relax. Staff was friendly and helpful, and picked us up/dropped us off at airport. Even held our bags at no fee on check out day with late flight. Loved the small market in the lobby for coffee, tea and snacks too! Will be back
Angela
janeiro de 2025
The hotel was in a great location, had a nice pool, offered bikes and the staff were friendly.
John
abril de 2022
The front desk lady, Jane, was great. Had a great personality and accommodated us with a smile. You are going through a reconstruction and the room smelled like the tar used on roof. She changed our room immediately. The hotel is close to the downtown. No need to drive.
Oliver
setembro de 2024
Check-in process was really smooth and the receptionist was great to deal with. The room was spacious and clean and the bed was comfortable. The view of the pool was great. Parking being included was a major plus. There is a nice market in the hotel to grab essentials from. The location cannot be beaten - a short walk to the center of Palm Springs beside great restaurants and bars.
Amy
novembro de 2022
The front lobby was nice and the staff was friendly! Our room was clean and was very spacious. The hotel location was great, we easily walked down the main strip and shopped around and had food and drinks. Overall we had a great stay there!
Kelly
maio de 2024
I like the facility is pretty, the rooms need to match up the lobby n face of hotel. Also love that we'll behave pets are welcome. And parking is convenient as well as the location.
Marcela
maio de 2024
Fantastic location, clean. All rooms appear to have a view of the pool. Staff is very pleasant, morning coffee a plus. Did I mention the location?
Joseph
dezembro de 2023